- We strived to ship out all orders by the next working day
- A few items we carry may require additional processing time due to size, weight, or other special handling considerations.
- If an item has sold out due to an overwhelming demand, you will be notified regarding the back-order status and your order will ship when our stock is replenished. We make an attempt to email all customers with back-ordered items and provide an estimated ship date. You will also be notified If the item will no longer be available. If this should occur after your order/payment has been received, you will be given the option of a full refund or store credit.
- Sent by Singpost Normal Mail Monday through Friday
- Singpost Normal Mail is free for orders
- Orders are expected to arrive within 2-5 days from being shipped, unless otherwise stated.
- No tracking services available. Little Gems is not responsible for any lost or damaged standard postage items.
- Add $2.50 for Registered Mail or Smartpac
- Tracking services available at www.singpost.com
Door to Door
- Orders above $80.00 will be sent to you by Courier at no additional cost.
- Door to door delivery will be $6.00, otherwise.
- Your delivery can arrive any time throughout the day (9am - 10pm). You can indicate whether you prefer a delivery during the say (9am-6pm) or night (6-10pm) at checkout. We will try to deliver according to the preference indicated on a best effort basis. Please note that there will not be any delivery over the weekend.
You may pickup your orders from 351 Choa Chu Kang Central. It is a 5 minutes walk from Choa Chu Kang Central. Please indicate your preferred timing upon checking out.
- International orders are shipped via Singpost Registered Mail and should reach within 7-21 business days. There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
- Postage costs are based on region and total SGD checkout value. Costs are automatically calculated at checkout.
- Your tracking number will be sent to you after your order has been shipped.
- All orders require a signature on delivery, make sure your supplied address is attended during business hours
- We cannot send to PO BOXES, please ensure a street address is supplied
- You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
- Please be aware that Little Gems does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country. Please contact your local customs office to find out more information if you are unsure of the charges.
Country and Region
|Order Up to SGD$49.90||Order SGD$50-99.90||Order SGD$100-199.90||Order above $200|
Malaysia, Brunei, Indonesia, Vietnam, Philippines. Thailand
Australia & The Pacific / Japan / Korea / China / Taiwan / Korea
USA, UK and Europe